policies
Please be advised
Client appointments:
New lash/brow clients please arrive 5 minutes early to fill out the client indemnity form. Please no extra people.
Late Arrivals
Unfortunately sometimes traffic slows us down.Please leave early and book a time that allows you to be on time. If you are more than 10 minutes late, you will be considered a no - show and a fee will be charged.
Chances are, if you are 10 min late, i could fit you into my scheduled quest time, so your appointment will end at scheduled time. Please plan accordingly and leae early to arrive on time as i book back to back clients.
No Shows:
If you decide to forgo your scheduled appointment or you are 10 min late you are considered a no - show. This will result in a fee charged to your card on file. If you are a repeat no-show you will be required to pay in full before scheduling future appointments.
By appointment Only
I am located in a private suite. To ensure privacy and safety of my quests i do not allow walk ins. Due to covid-19 please wait in the reception on 5th floor and text upon arrival 347-580-9626.
Cancellations
I understand life happens I do ask you to give 24 hour notice for all cancellations or rescheduled appointments or you will be charged a fee. If you no show you will be required to pay in full before rescheduling. Please cance if you have any symptoms of being sick.
Payment:
I gladly accept cash, venmo and credit cards. I do not accept checks.